Refund policy

Return Policy

  • We back all of our products with a 30 DAY PERFORMANCE GUARANTEE.
  • If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days for a full store credit.
  • For a return shipping label & return authorization number please email support@thegolfclubtrader.com
  • The return must be received within 30 DAYS from the purchase date.
  • Custom Built Shafts / Special orders and personalized items are non-refundable.

Incorrect / Damaged / Defective Shipments

  • Most products are covered under the manufacturer's warranty. Should you have a problem within the manufacturer's warranty period; we will do everything possible to assist you in resolving the issue.
  • Items that arrived damaged or broken are subject to a shipping provider insurance claim, please send us pictures of the damage and we will replace the item free of charge.
  • Please contact support@thegolfclubtrader.com with the order number in the subject line & a description of the issue and we will work with you to resolve it.