- We back all of our products with a 30 DAY GUARANTEE.
- If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days for a full store credit.
- Domestic returns are accepted; buyer pays for return shipping label.
- International returns are not accepted.
- The return must be received within 30 DAYS from the purchase date (refunds/store credit will be issued for the product value only, shipping is non-refundable)
- Custom built shafts / special orders / or any customized and/or personalized items are non-refundable, non-returnable, or eligible for exchange.
- Items that have been altered in any way from their brand new condition; including but not limited to shafts that have been previously installed, tip prepped, cut, gripped, etc. are non-refundable, non-returnable, or eligible for exchange.
- Iron shafts purchased as a set will not be eligible for a return if any of the shafts have been altered in any way from their brand new condition; including but not limited to shafts that have been previously installed, tip prepped, cut, gripped, etc.
- If you receive the incorrect product, please contact: firstname.lastname@example.org and we will do our best to correct your order including issue a pre-paid return shipping label at our own expense and sending out the correct product ASAP.
Incorrect / Damaged / Defective Shipments
- Most products are covered under the manufacturer's warranty. Should you have a problem within the manufacturer's warranty period; we will do everything possible to assist you in resolving the issue.
- Items that arrived damaged or broken are subject to a shipping provider insurance claim, please send us pictures of the damage and we will replace the item free of charge.
- Please contact email@example.com with the order number in the subject line & a description of the issue and we will work with you to resolve it.